FAQ

General

Technical

General

What does this software do?

This software solves a variety of quantitative analysis problems common to the Management Science and Operations Research disciplines. Specifically, the problems that can be solved include linear programming, integer programming, various dynamic programming, various inventory and production, various networks, queuing, CPM/PERT, assignment, various forecasting, simulation, decision analysis, and transportation models.

How does it work?

The software runs as a client-server application. The problem solution engine is the server, and your browser is the client. You use your browser to create, edit, and optionally store problems; and to view and print the output. The server accepts input from your browser, generates solutions to problems, and sends the output to your browser.

What are the minimum system requirements?

Since you access the software through your browser you don't have to install any software on your machine, nor do you need any extraordinary machine resources such as additional memory or additional hard drive space. You can use any browser that supports JavaScript (generally version 4.0 or above in Microsoft Internet Explorer and Netscape Navigator), but we recommend that you use Netscape 6.x or MSIE 5.x. (In Microsoft Internet Explorer, this means that Active Scripting must be enabled for the QuantMethods site in the Security section of Internet Options.) The software should perform equally well on Microsoft Windows, Mac OS, or UNIX variants.

How much does it cost?

$19.95 if purchased on a subscription basis.

How long is the subscription?

150 days - long enough for a school semester.

Can I buy the software if I don't want to subscribe?

Yes. The software (and textbook) can be purchased from Thomson Custom Publishing. For more information, see the About the book page.

Is there a solutions manual or workbook available?

Yes. The Solutions Manual and Workbook is available. To retrieve a copy of the manual, click on the manual's title in the previous sentence.

An Adobe® Portable Document Format (PDF) reader will be necessary to view the Solutions Manual and Workbook. If you don't have a PDF reader, you may download and install the free Acrobat® Reader® from Adobe Systems.

For more information, see the About the book page.

How do I get output for turning in assignments?

You may use the print function of your browser to create a hardcopy.

Can other people use my user ID?

The subscription is intended to be for an individual. Your registration information (name, college, and course) will appear on all output, so if you're submitting assignments you'll need your own subscription.

What if I have problems running the software?

There are extensive help screens that will assist you in running the software, problem formulation, and to some extent, interpreting the output.

What do I do if the software generates errors?

The software has been extensively tested; however, given the wide variety of problem types and the infinite variety of individual problems, it is impossible for us to test every combination. Should the software generate an error or an erroneous result, please send e-mail with as much supporting information as possible (minimally the error message and problem), to QuantMethods Support.

How do I contact QuantMethods if I have questions?

Sales related inquiries may be sent to QuantMethods Sales. Technical inquiries and problem reports may be sent to QuantMethods Support.

Technical

How can I adjust the size of displayed text?

Select the appropriate entry from the browser's View menu. For the Microsoft Internet Explorer on Windows, the View menu provides a Text Size submenu for adjusting text size. On Apple Mac OS X, Safari includes Make Text Bigger and Make Text Smaller entries. Other browsers provide similar capability.

If you use AOL to access the Internet, do not use the AOL browser with the QuantMethods QMS application. The browser does not provide the capability to adjust text size for the active window as do other browsers. Also, the capabilities of the AOL browser are not as complete or robust as the other browsers. Instead, use AOL to connect to the Internet as you normally do for dial-up connections. Then open another browser application to access the QuantMethods web site.

How can I print pages containing content that is too wide to print on a single page?

Try the following steps in sequence until you are able to produce acceptable results:

  1. Select the option to print output in landscape orientation.
  2. Select the appropriate entry from the browser's View menu to reduce text size before printing.
  3. Select the contents of the page, copy the contents, and then paste the contents into another application that will enable you to print the contents either by automatically splitting the contents horizontally across as many printed pages as required as spreadsheet applications do or use the application to manually split the content across pages before printing.